Associate Tools

Our Associate Tools module allows floor sales staff to interact with customers in real-time, anywhere in the store. Our Associate Tools applications include:

• Finger Tip Intelligence
• Associate ROI
• Greeter & Electronic Queuing System
• Benefits

Finger Tip Intelligence

Empower your sales staff with finger tip access to back office information such as inventory levels, order status, delivery schedules and product information. With anywhere, on-demand data-points, sales associates can provide customers with precise information without having to leave the customer or the shop floor.

Associate ROI

Associate ROI is designed with two goals in mind: increasing closure rates and revenue per customer. The applications included:

• Cross-Selling and Up-Selling - dynamic tools to offer complimentary or superior products
• Sales Aides - provide available product literature and competitive rebuttals
• Customer History - understand your customers purchasing history
• Sales Workflow – build in sales workflow to standardize processes
  

Greeter & Electronic Queuing System

Our Greeter and Electronic Queuing System is an interactive solution that allows store staff to greet incoming customers and assign them to relevant sales associates as part of the queuing system. This system ensures that customers are engaged and qualified as soon as they enter the store and they are directed to sales staff with the relevant product expertise. It also eliminates physical lines and allows the customer to continue browsing while they wait for assistance.